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Bathroom outlet stopped working

apprentice mode

Work Order

WO-24817 · routine

Bathroom outlet stopped working

1418 Maple Ridge Dr. · built 1974 · 150A service

Homeowner
Denise Halvorsen
Contact
(507) 555-0148
Dispatched
08:10
Arrival window
08:30 – 10:30
Billing
Time and materials. Diagnostic fee approved by the customer at intake.

Call taker notes

Caller says the bathroom plug quit working. No noise, no smell, nothing tripped that she can see. She has a hair dryer she needs to use. Asked her not to touch the panel.

Site access

Homeowner is present until noon. Dog in the back yard. Panel is in the basement, north wall — stairs at the end of the hall.

What you are expected to learn on this call

  • Verify line-side voltage before condemning any device
  • Distinguish a tripped GFCI from an internally failed GFCI
  • Understand LINE vs LOAD and what a GFCI protects downstream
  • Prove a repair by retesting every load that was affected, not just the one reported

The ticket is hearsay. Everything on it came from a homeowner describing something they do not understand, through a call taker writing quickly. Use it to plan your first ten minutes — never to decide what is wrong.